Policies
Important Things to Know!
General Information
Feliciano Limousine services Boston, Manchester, Portsmouth and Portland Airports.
- Executive Sedans
- Luxury SUVs
- 6,8 & 10 Passenger Limousines
- 21 Passenger Mini-Bus
- 20 Passenger Limo-Coach
- 35 passenger Bus
Waiting time charges begin 15 minutes after the scheduled pick up time on departures. After 15 minutes, waiting time will be calculated from the scheduled pick-up time. Waiting time charges on airport arrivals begin 30 minutes for domestic and 45 minutes after international arrivals after the last posted arrival time. No exemptions regarding this policy. Flights of 1 1/2 hours or less of airtime can not be tracked and are subject to wait time fees.
Extra Charges
| Extra stops | Based on time and distance |
| Tolls | N/A |
| Gratuity | 15%, 18%, or 20% |
| Parking Fees | As incurred |
| Fuel | Currently 0 but may change as market dictates |
| Early AM Pickup | Any pickup between 12:00am and 5:00am is an additional $20 |
Rates
| Airport | Flat Rate - Airports serviced are:
|
| Concert(s) | Package Pricing |
| Nights Out /Days Out | Hourly Rate |
| Weddings | Package Pricing |
Package/Hourly and Flat rates do not include gratuity for your chauffeur.
Hourly rates are door to door. (Within 1 hour from our garages - otherwise travel time will incur)
Cancellation and Change Policy
All airport reservations are charged in full when reservation is made.A cancellation fee of 50% non-refundable deposit for weddings, day/nights out, proms and events. For airport reservations, no refund if less than 48 hours notice and 50% before 48 hours.
A change fee of $20.00 will be incurred on all changes on pick up times. Discretion will be used.
No Show Policy
If the customer does not show at the scheduled pick up time, they will be billed the full fare plus applicable waiting time, tolls, parking and gratuity.
Deposit Policy
A 50% non-refundable deposit is required on all wedding, prom & hourly services. Prom services require pre-payment 10 days prior to the event. All airport transportation is paid in full when reservation is made.
Payment Procedures
Cash, Credit Card (American Express, Visa, Master Card, and Discover) and checks or an agreed upon payment method. Charges will reflect costs incurred while performing transportation services for reservations placed with Feliciano Limousine, LLC by the customer, its agents and any individual requesting transportation as an authorized employee of the customer and will reflect costs including but not limited to trip charges, tolls, parking, and gratuity.